Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to UK ADC Ltd, PO Box 3138, Reading RG1 9FN. Alternatively, you can telephone 0333 121 5474.
Who we are?
ADC is a trade association representing the Inland/Inshore diving Industry in the UK & Ireland. We provide services to our Members and Divers registered to become ADC Supervisors. Data is generally collected and processed to fulfill contractual obligations of membership and for the purposes of providing products and services specifically for our members and divers/supervisors.
How do we collect information from you?
We obtain information about you when you contact us, for example, when you enquire about products and services, register as a member, register to become an ADC supervisor, order log books or supervisor manuals. Log into our website.
Data is generally collected in order for us to fulfill contractual membership obligations and to provide ADC Supervisor certification.
What type of information is collected from you?
ADC will only capture the minimum personal data required to fulfill our obligations and meet UK government / HSE legal requirements. We will securely store all personal data (hard copies and electronic copies) even if you no longer have a valid membership/certification/registration for us to provide services.
This is to meet legal obligations.
Membership – ADC is a membership organisation with member companies that may provide personal data on those employees who are nominated to represent them. This data may include name, role or job title.
Certification – ADC runs a certification scheme for divers wishing to become Supervisors. As part of this, we collect and process personal data related to the candidates and personnel sponsoring the candidate. This includes name, home address, date of birth, photos, certifications held, examinations and resits. This data is generally retained permanently in order to verify the competency of
these individuals who work in safety critical jobs in this industry.
Visitors to our websites – When someone visits www.adc-uk.info we do not currently collect any information in a way, which identifies anyone. We do and are able to identify members and Supervisors that have logged in.
ADC uses a third party service to help maintain the security and performance of
the ADC website. To deliver this service it processes the IP addresses of visitors to the ADC website.
Monthly / Industry Updates – We use a third party provider, Mailchimp, to deliver our monthly updates. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our Monthly Update. For more information, please see Mailchimps Privacy notice.
Contact Number – 0333 People who call our Main Number 0333 121 5474. When you call ADC’s main number we collect the number of calls received. We use this information to help improve its efficiency and effectiveness.
Complaints – When we receive a complaint from a person/organization we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint. We don’t usually disclose the complainant’s identity to who ever the complaint is about. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. This is inevitable where, for example, the accuracy of a person’s record is in dispute.
We will keep personal information contained in complaint files; the information relating to a complaint will be retained indefinitely. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.
Who has access to your information?
Only ADC employees an d directors who need access to your personal data to perform their duties in providing the requested services will have access to the data.
We will not sell or rent your information to third parties. We will not share your personal information with third parties for marketing purposes.
Third Party Service Providers
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example courier and mailing companies, accountants). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties beyond ADC for them to use for their own direct marketing purposes.
Unless required to do so by law. We will not otherwise share, sell or distribute any of the information you provide to us without your consent.
How we use your information
We use your information so that we can provide Membership, Certification, Exams, Training, Events. ADC works to the GDPR principles of Data must be:
- Processed lawfully, fairly and in a transparent manner
- Collected for specified, explicit and legitimate purposes
- Adequate, relevant and limited to what is necessary
- Accurate and, where necessary, kept up to date
- Kept in a form that identifies the data subject for no longer than is necessary
- Processed in a manner that ensures appropriate security of the personal data.
Under relevant laws you have the following rights:
- The right to be informed – when we collect your data, we will tell you what data, why we are collecting it, how we will use it and how long we will store it for.
- The right to access – you have the right to access any personal data we hold about you and relevant supplementary information, so that you can verify the lawfulness of our processing
- The right to rectification – making sure that the data we hold about you is accurate and as complete as necessary for the purposes we hold it
- The right to erasure – you can ask us to erase any personal data that we hold about you. This is not an absolute right, applying only in certain circumstances, but we will review any such requests and communicate with you openly about your rights and our actions
- The right to restrict processing – you can permit us to store your data but ask us not to use it further (applies only in certain circumstances)
- The right to data portability – you can request from us any data that you have provided directly that you then wish to use for your own purposes across different services
- The right to object – you can object to processing of your personal data and we must comply unless there are compelling legitimate grounds to the contrary.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Transferring your information outside of Europe
Your information will only be stored within the UK and EEA. Where information is transferred outside the UK or EEA, we will ensure that there are adequate safeguards in place to protect your information in accordance with this policy..
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.
Further Information and how to contact us
UK ADC Ltd, PO Box 3138,
You also have the right to complain to the Information Commissioner’s Office (ICO) you can contact them via ico.org.uk.